Hi Narinder, I would suggest you to refer to the link and follow the steps from the link: If you are experiencing issues with Bluetooth input devices, go to Troubleshooting a Bluetooth Connection. See your browser’s documentation for specific instructions. Pinaki Mohanty Replied on January 3, Pinaki Mohanty Replied on October 26, All forum topics Next Topic.
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It is suggested that you replace the batteries for your not working wireless keyboard even when you suspect that there is still a charge. I do appreciate your presenting what could have potentially fixed the issue.
KG Wireless Keyboard Receiver. If a wireless mouse or keyblard does not respond, check for connection and power issues. Refer to the link to place the computer in a clean boot state and verify the cause of the issue: Move the keyboard closer to the wireless receiver so as to make sure that the wireless keyboard is within 30 centimeters of the receiver.
hp wireless keyboard windows issue – Microsoft Community
So with that confirmation from the support chat rep, I purchased a new keyboard that did not have a receiver. Be the first to like this article. Brought to you by Techwalla.
Message 1 of 4. Refer to the link to check for updates: Video of the Day. This topic has been archived.
HP Model Kg-1061 Black Slim Wireless Keyboard 643689-001 *no USB Receiver*
In reply to Pinaki Mohanty’s post on January 3, How does HP install software and gather data? To further troubleshoot the issue, refer to the HP website to check for the updated version for this model.
So, you can follow the steps under method 2 that was suggested earlier in the context of the issue. Insert the HP wireless keyboard installation disc into your computer.
The Model number of HP wireless keyboard is: If you have a question create a new topic by clicking here and select the appropriate board.
HP KG Wireless Keyboard – Need Receiver! – HP Support Community –
If you are experiencing issues with Bluetooth input devices, go to Troubleshooting a Bluetooth Connection. For clean boot method, this method is followed to find out if there is another application or service that is acting as a conflict leading to the issue.
The Virtual Agent is currently unavailable. In reply to NarinderDhir’s post on October 28, Information and links in this thread may no longer be available or relevant. Wireess let us know about the status of this issue. Would appreciate any help to resolve the problem.
I do not get any error message on screen. I keybosrd suggest you to refer to the link and follow the steps from the link: Pinaki Mohanty Replied on October 26, If this does not work, I would suggest you to refer to the HP website to download and install the latest driver for the wireless keyboard and check if it resolves the issue.
Did this solve your problem? How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.